Accessibility Statement
Last updated: 30 June 2025
Our Commitment to Accessibility
My Child and Me is committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We believe that all families should have equal access to parenting support and resources.
We are continuously working to improve the accessibility and usability of our website and services, guided by the Web Content Accessibility Guidelines (WCAG) 2.1.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
Our website is designed to be:
- Perceivable: Information is presented in ways users can perceive
- Operable: Interface components are operable by all users
- Understandable: Information and UI operation are understandable
- Robust: Content can be interpreted by assistive technologies
Accessibility Features
Our website includes the following accessibility features:
Visual Design
- High contrast color schemes that meet WCAG AA standards
- Readable fonts and appropriate text sizes
- Clear visual hierarchy and consistent navigation
- Alternative text for images and graphics
- Color is not the only way information is conveyed
Navigation and Interaction
- Keyboard navigation support for all interactive elements
- Skip links to main content areas
- Consistent navigation structure across all pages
- Clear focus indicators for keyboard users
- Descriptive link text and button labels
Content Structure
- Proper heading structure (H1, H2, H3, etc.)
- Semantic HTML markup for screen readers
- Clear and simple language
- Logical reading order and content flow
- Forms with clear labels and error messages
Assistive Technology Compatibility
Our website is designed to work with assistive technologies, including:
- Screen readers (JAWS, NVDA, VoiceOver, etc.)
- Voice recognition software
- Keyboard-only navigation
- Screen magnification software
- Browser accessibility features
Known Accessibility Issues
We are aware of some accessibility challenges and are working to address them:
- Some third-party embedded content may not be fully accessible
- PDF documents are being updated to meet accessibility standards
- Some complex interactive elements are being improved
We are committed to resolving these issues and regularly review our website for accessibility improvements.
Browser and Device Support
Our website is designed to work with:
- Modern web browsers (Chrome, Firefox, Safari, Edge)
- Mobile devices and tablets
- Various screen sizes and resolutions
- Different operating systems
Alternative Formats and Support
If you need information from our website in an alternative format, we can provide:
- Large print versions of documents
- Audio descriptions of visual content
- Plain text versions of complex documents
- Information in different languages (where possible)
Our programmes also offer various accessibility accommodations, including sign language interpreters, accessible venues, and materials in different formats.
Feedback and Reporting Issues
We welcome feedback about the accessibility of our website and services. If you encounter accessibility barriers or have suggestions for improvement, please let us know.
When reporting accessibility issues, please include:
- The specific page or feature you're having trouble with
- What assistive technology you're using (if any)
- Your web browser and version
- A description of the problem you encountered
Ongoing Accessibility Efforts
We are committed to continuously improving accessibility through:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- User testing with people who use assistive technologies
- Staying updated with accessibility guidelines and standards
- Incorporating accessibility into our design and development process
Contact Us About Accessibility
If you have questions about accessibility or need assistance accessing our services, please contact us:
We aim to respond to accessibility inquiries within 2 business days.