Privacy Policy

Introduction

My Child and Me ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and participate in our programmes.

My Child and Me is operated by ParentSkills2Go CIC, a Community Interest Company registered in England and Wales.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Demographic information (age, gender, ethnicity)
• Programme enrollment and attendance information
• Feedback and survey responses
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device and operating system information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and improve our parenting programmes and services
• Communicate with you about programmes, events, and updates
• Process programme enrollments and manage attendance
• Conduct research and evaluation to improve our services
• Comply with legal obligations and safeguarding requirements
• Send newsletters and promotional materials (with your consent)

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Consent: When you voluntarily provide information or sign up for services
• Legitimate Interests: To improve our services and conduct research
• Legal Obligation: To comply with safeguarding and reporting requirements
• Vital Interests: To protect the safety and wellbeing of participants

Information Sharing and Disclosure

We may share your information with:

• Programme Partners: Trusted organizations involved in delivering our services
• Funders and Evaluators: For reporting and evaluation purposes (anonymized data)
• Legal Authorities: When required by law or to protect safety
• Service Providers: Third-party vendors who assist with our operations

We never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and transmission
• Regular security assessments and updates
• Staff training on data protection
• Access controls and authentication measures

Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Object: Oppose processing based on legitimate interests
• Withdraw Consent: Remove consent for specific processing activities

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Programme data is typically retained for 7 years after completion for evaluation and reporting purposes.

Children's Privacy

Our services are designed for parents and caregivers. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected information from a child, please contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

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